The students spoke with different members of staff who were extremely helpful in telling us about their roles and answering questions.  This visit helped gain an invaluable insight into a real business and will enable students to produce coursework into investigating the importance of customer service and communicating with customers.  Grantham Tennis Club has just been announced as the LTA Club of the Year and we could clearly see why they won the prestigious award.  Students were particularly pleased to be able to have a game of tennis at the end of the visit and test the courts out with their tennis skills!